**DANGER-FLAGGING NEGLECT**: Neglect is when a person doesn't do something they know they ought to do. This is a danger flag — it predicts future neglectful behavior.
**The crucial distinction**: No action can be called neglectful if the person didn't and couldn't know the correct way. A physician 500 years ago cannot be blamed for not washing hands — germ theory was unknown. That's not neglect, it's lack of knowledge.
**The training gate**: Before you danger-flag someone, check their training. "You can't ever blame someone or hold them at fault for not doing something they didn't know they should do." Sentries in the American forces are drilled constantly and spot-quizzed on the General Orders — punished for wrong answers. They know what to do. If you haven't trained someone to that standard, their failure is on you, not on them.
**What the options mean**:
- **Doesn't know what to do** → Not neglect. Requires training. The leader's responsibility is to ensure everyone knows their duties. "Plenty of people can perform well with training, but cannot if they don't know what to do."
- **Knows what to do but doesn't do it** → Neglect. A big problem. Avoid that person. If that person is you, that's very concerning.
- **Has bad habits or insufficient training** → Base patterns and habits emerge. Training might correct it. Not a danger flag yet — note that training is required.
**Hasdrubal's failure**: He knew Syphax's camp was incorrectly fortified but didn't want to "rock the boat" with an ally. The result: 40,000 dead. He knew what he ought to do and didn't do it — that's neglect, and it was fatal.